FitGuard Pro Support & Help

We're here to help you reach your fitness goals. Find answers below or reach out directly.

support@fit-guard.fitness

Contact Information

Email

support@fit-guard.fitness

Website

fit-guard.life/promo1

Developer: Solo entrepreneur • Response time: Usually within 24–48 hours

Frequently Asked Questions

Subscription & Billing

Account Management

Technical Issues

Privacy & Data

Subscription & Billing Help

  • 1.Plans: 1 month, 3 months, or 12 months via Apple In-App Purchase.
  • 2.Cancel: iPhone Settings → Apple ID → Subscriptions → FitGuard Pro → Cancel.
  • 3.Refunds: Request through Apple—Report a Problem in your subscription settings.
  • 4.Restore: Open app → Profile → Restore Purchases.

Account Management

Delete account

Profile → Settings → Account → Delete Account. Or email support@fit-guard.fitness.

Data export

Email support@fit-guard.fitness with subject "Data Export Request" for a copy of your data.

Sign-in methods

Apple, Google, or Email. Use the same method each time.

Technical Issues

We use Supabase, Firebase, Amplitude, and Sentry to deliver and improve FitGuard Pro. If you experience crashes or bugs, we automatically receive reports. For faster help, email support@fit-guard.fitness with your device model and iOS version.

  • • Ensure the app is updated from the App Store
  • • Restart your device
  • • Check internet connectivity
  • • Try reinstalling (your data is cloud-backed)
Privacy Policy

Contact Form

Can't find your answer? Send us a message and we'll get back to you within 24–48 hours.